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  1. Softron Support Desk
  2. General Information for all products
  3. General Tips & Tricks

General Tips & Tricks

Various tips and tricks from users. Vote for the most helpful tips.

  • HOW TO: Report an issue using the "Contact Softron Support" menu
  • Compatibility with Apple Silicon (M1 or later)
  • Mac Pro (2023 - M2 Ultra) - Limits and possibilities of PCIe slots
  • HOW TO: Connect Thunderbolt devices for best performances
  • When should I choose the dongle option ?
  • Differences between "Virtual Output" and "Direct Link"
  • About Storage - General Considerations for playout and ingest solutions
  • HOW TO: Use Timecode Systems products (WiFi, Ethernet or Bluetooth)
  • HOW TO: Manually retrieve all the logs
  • HOW TO: Use Elgato's Stream Deck
  • HOW TO: Trigger an AppleScript at specific date and time
  • Learning how to build AppleScripts
  • How to create an AppleScript that will control an Application on a Remote computer ?
  • HOW TO: Build up a DB9 Flat Ribbon Cable for RS422 multiple in ?
  • About AppleScript authorization for macOS Mojave and later
  • About Apple Silicon Computers Hardware Accelerators
  • Mac Pro (2019 - Intel): Limits and possibilities of PCIe slots
  • Compatibility with macOS Big Sur or later
  • TROUBLESHOOTING: Can not connect to switcher
  • TROUBLESHOOTING: Even with drivers installed the Keyspan ports are not recognized
  • TROUBLESHOOTING: Slow SMB connection
  • List of FourCC codes for video codecs
  • I have a Kernel Panic, can this be created by a Softron Application ?
  • How to use a "headless" Mac (no monitor connected to it) - and KVM recommendations?
Softron Support Desk